Trusted Advisors. Proven results.
Our Services
Everything your facilities program needs — nothing it doesn't.
DCS Global provides independent advisory across the full spectrum of facilities and commercial cleaning management.
Every engagement is customized — we don't do off-the-shelf programs.
Operational Excellence
Property & Facility Mangement
Service 1
RFP Strategy & Procurement Management
Procurement is more than just a lower price.
We manage the complex RFP process from end-to-end to ensure you get a high-performing vendor at a fair market rate.
What this includes:
- Customized scope of work writing
- Vendor pre-qualification & scoring
- Interview & site walk management
- Contract negotiation & final award
Service 2
Program Design & Implementation
A cleaning program built to actually run.
We translate strategy into day-to-day execution, building the procedures, staffing models, and training that keep service consistent long after the contract is signed.
What this includes:
- SOP & work instruction (WI) development
- Work-loading & labour modelling
- Custodial staff training & program rollout
- Cleaning protocols, frequencies & quality standards
Service 3
Contract Optimization & Renegotiation
Get the contract you actually need.
We review existing agreements to remove redundancies, right-size service levels, and renegotiate stronger terms with your incumbent — so you don't have to wait for a disruptive re-bid.
What this includes:
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Scope right-sizing & deliverable sharpening
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KPI development & resource model verification
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Hidden cost & margin gap identification
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Vendor renegotiation strategy & fair term restructuring
Service 4
Vendor Performance
Auditing
What gets measured gets managed.
Our independent audits provide objective data on whether your contractors are delivering on their promises.
What this includes:
- Scheduled & unannounced custodial audits
- ATP high-touch surface testing
- APPA/LEED compliant auditing
- Corrective action reporting
Service 5
Operational Assessment
A baseline for your future state.
We conduct deep-dive reviews of your current operations to uncover exactly where your program is working—and where it isn't.
What this includes:
- Operational gap analysis
- Budget & service level benchmarking
- Hidden cost identification
- Improvement roadmaps
Service 6
Sustainability & Green Cleaning
Cleaning for health and the planet.
We help you implement and maintain cleaning programs that meet modern ESG and wellness standards.
What this includes:
- Green cleaning policy development
- Waste reduction strategies
- Occupant health & indoor air quality
- LEED/WELL certification support
Operational Excellence
cleaning service providers
Service 8
Mergers & Acquisitions Support
Make major changes feel clear and controlled.
We guide organizations through every phase of a merger or acquisition, so the big shift feels clearer and calmer — protecting your contracts, people, and client relationships along the way.
What this includes:
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Pre-deal planning & assessment
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Transition integration support
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Change & people management
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Post-merger stabilization & optimization
Service 9
Contract
Review
Your margins are hiding in your contract.
We re-evaluate your existing agreements to find hidden efficiencies and tighten how the work is delivered — protecting profitability without sacrificing quality or the client relationship.
What this includes:
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Cleaning frequency & task scope review
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Supply & labour cost restructuring
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SLA realignment
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Pricing model and billing audit
Service 11
Extra Remote Support
Expert backup, exactly when you need it.
Need OQC reporting, inspection support, or basic IT help without the cost of a full-time hire? Access 12 years of industry expertise exactly when you need it.
What this includes:
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OrangeQC report reviews
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Inspection documentation support
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Basic IT & systems assistance
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Flexible ad-hoc engagements
Service 7
New Contract Transition & Sales Support
Winning the bid is only half the battle.
Startup is where new accounts are kept or lost to transition anxiety. We oversee your full launch so the handover feels seamless to both you and your new client, and you perform from day one.
What this includes:
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Startup planning & mobilization oversight
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Client communication & relationship management
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On-site support through the transition
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First 90-days retention safeguards
Service 10
Contract Renegotiation
Don't wait for the re-bid to protect your contract.
Why let an agreement run to expiry or back to open tender before you act? We help you renegotiate terms that work for both you and your client — improving your position while strengthening the relationship.
What this includes:
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Pre-renewal assessment
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Renegotiation strategy
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Win-win pricing & term structuring